At Territory Mortgage, we dedicate ourselves to helping our clients know their customers and respond with relevance. In that effort, we respect and protect the privacy of those who visit or use our Web site. We want you to know how your information is used.

How we use information obtained on our website. Whether you're a customer or just a visitor to our website, we protect the information you give us.

  • Your Applications. If you apply for products or services or enroll in any banking or investment product that we make available online, you may be asked to supply personal information necessary for us to process your application. If the information you provide will be encrypted when it is sent to us, prior to completing our request for the information, you will receive a message that will advise you that the information that you send from that page will be encrypted for privacy while in transit. (Note: If you have changed the default configurations on your browser, you may not receive this message.) If this message does not appear, the information you provide to us will not be encrypted for privacy while in transit. We may retain the information you provide so we can offer you products or services related to your financial needs.
  • Your E-Mails. We retain the contents of your e-mail, your e-mail address, and our response so that we can efficiently handle any of your follow-up questions and also to meet legal and regulatory requirements. If we believe a particular Territory Mortgage product or service might be of use to you, we may occasionally contact you at your e-mail address to inform you of its potential benefits and availability.
  • Your e-mails to us should be sent using the address listed under "Request Info" on our website. Neither your inquiry nor our response is secure; you should not (and we will not) include confidential account information in an e-mail message. We reserve the right to determine whether to respond to you via e-mail or, depending on the circumstances, by using a more traditional method, such as the U.S. Postal Service or by telephone. You may also contact us by phone, U.S. postal mail or by visiting the nearest office of the Territory Mortgage affiliate or subsidiary with which you wish to communicate.

  • Our Surveys. We may post a survey or promotion on our website. Information that you provide in connection with a survey or promotion may be used for internal marketing purposes including, but not limited to, developing website information and services you may find helpful. We also may inform you of new or upgraded products and services from Territory Mortgage based on the information you give us.
  • Our Planning Tools. When you use any planning tools (calculators and worksheets) that we may post on our website, the calculations are not stored in our records. We have no access to the personal information you provide when using these planning tools.
  • Online Banking and Trading. In the event we make online banking available to you through our website, you may be required to provide personal information to us in order to use such services. This information may be retained in our system (or the system of any outside company that assists us in delivering such services to you).
  • Information Collection. Some of our sites require personal information, such as your e-mail address or your account number, before you are permitted to perform certain tasks (such as reviewing your accounts or corresponding with us). In these situations, we collect your information, if necessary, to interact with you. If you don't interact with us or you browse anonymously www.TerritoryMortgage.com , including pages linked to a Territory Mortgage affiliate, personal information (such as your e-mail address) is not collected.
  • We collect data regarding visits to our website, including domain name, pages visited, length of user session, etc., to assess the usefulness of our site.

  • Using "Cookies". To deliver better service and a more effective website, we may use "cookies" as part of our interaction with your browser. A cookie is a small text file placed on your hard drive by our Web Page server. It is not executable code and does not harm your system. By configuring your preferences or options in your browser, you determine if and how a cookie will be accepted.
  • We use cookies to determine if a user has previously visited our website and for a number of other administrative purposes. Our cookies do not collect personally identifiable information, and we do not combine information collected through cookies with other personal information to determine who you are or your e-mail address.

  • Children Visiting Our Website. We do not knowingly solicit data from children, and we do not knowingly market to children. We recognize that protecting children's identities and privacy online is important and that the responsibility to do so rests with both the online industry and with parents.
  • Contacting Territory Mortgage. If Web site users have any questions or concerns regarding this privacy statement or our information practices, please contact us at:

    E-mail: webmaster@territorymortgage.com
    Phone: (800) 379-5845
    Fax: (585) 869-0223

    Postal Address:
    Territory Mortgage
    Attn: Website Privacy Advocate
    7635 Main Street Fishers
    P.O. Box 753
    Fishers, NY 14453

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